View our other publications:

Crisis care

Finding emergency care for your best friend in the (585)

The November 2023 closure of Veterinary Specialists and Emergency Services (VSES) in Rochester is a significant loss for (585) pet parents. VSES was a vital regional resource that provided 24/7 emergency medical treatment for pets.

We never had to think about where to go, we just went to VSES. Do you know where you would take your fur kid if they suddenly needed emergency care now? The best time to have a plan is before a health crisis occurs. Minutes can count when facing a serious or life-threatening condition.

We Googled and found several nearby urgent care practices. Animal emergency hospitals are outside of Rochester but all within driving distance. It will take a little longer for most of us so use a navigation app to find out the closest options to your (585) address.

Animal Emergency:

Cornell University Hospital for Animals

24/7 Emergency Care

(607) 253-3060

930 Campus Road, Ithaca, NY 14853

Greater Buffalo Veterinary Emergency Clinic

24/7 Emergency Care

(716) 839-4043

4821 Genesee Street, Cheektowaga, NY 14225

Green Acres Veterinary Center/NorthtownsVeterinary Emergency

24/7 Emergency

Vet Center: (716) 694-0122

Emergency and After Hours: (716) 213-0283

2060 Niagara Falls Boulevard, Tonawanda, NY 14150

Orchard Park Veterinary Medical Center

24/7 Emergency Care

(716) 662-6660

3930 N. Buffalo Street, Orchard Park, NY 14127

Rochester Emergency Veterinary Services

Monday – Thursday: 7 p.m.–7 a.m.; Friday: 7 p.m.–12 a.m.; Weekends: Open 24 hours

(585) 775-0020

1150 University Avenue, Rochester, NY 14607

Rochester’s first nonprofit emergency overnight veterinary hospital.

VCA Colonial Animal Hospital

Emergency Care 8 a.m.–10 p.m.

(607) 267-3650

2369 N. Triphammer Road, Ithaca, NY 14850

Veterinary Medical Center of Central New York

Emergency Care Hours: Monday–Thursday: Open 24 hours; Friday: 12–2 a.m.; Saturday: 7–12 a.m.; Sunday: Open 24 hours

(315) 446-7933

5841 Bridge Street, East Syracuse, NY 13057

Animal Urgent Care:

Animal Intermediate Care (AIC)

Hours: Sunday-Thursday 11 a.m.–6:30 p.m.; Friday–Saturday: Closed

(585) 684-7901

896 Ridge Road, Webster, NY 14580

ARK Veterinary Hospital & Urgent Care

Hospital Hours: Monday: 8–12 a.m.; Tuesday: 8a.m –8 p.m.; Wednesday: 8 a.m.–8 p.m.; Thursday: 8 a.m.–8 p.m.; Friday: 8 a.m.–12 a.m.; Saturday: 8 a.m–12 a.m.; Sunday: 9 a.m.–12 a.m.

(585) 487-8700

35 Finn Road, Henrietta, NY 14467

Elemental Pet Vets

Urgent Care Hours: Monday, Tuesday, and Thursday: 8 a.m.–4 p.m.

Urgent Care Line: 607-291-4099 EPV Line: 607- 291-4021

1610 Dryden Road, Freeville, NY 13068

Pittsford Animal Hospital and Animal Urgent Care

Urgent Care Hours: Monday: Saturday: 8 a.m.–8 p.m.; Sunday: 9 a.m.–5 p.m.

(585) 271-7700, by appointment only

2816 Monroe Avenue, Rochester, NY 14616

Urgent Veterinary Care

Hours: Monday & Tuesday: CLOSED; Wednesday: 6 p.m–11 p.m.; Thursday: 6 p.m.–11 p.m.; (Overnight care available through the weekend) Friday: Noon–12 a.m.; Saturday: 8 a.m.–12 a.m.; Sunday: 9 a.m.–12 a.m.

(315) 515-3074

207 Genesee Street, Auburn, NY 13021

TeleMed Options:


Open 24 hours

The first and foremost provider of veterinary telehealth services. Create an account, complete in-take forms and start the chat. Veterinarians can view a live stream of your pet on screen, assess the situation, offer advice and provide a plan of action for your pet. Services offered in English and Spanish.


Open 24 hours

Get connected with licensed veterinarians in New York City, Los Angeles, Chicago, Brooklyn, Houston, Phoenix, San Antonio, Philadelphia, San Diego, Bronx, Dallas and Columbus.

Subscribe to our newsletter